Delete Your Account

App Name: Fit Arena
Developer: Kyun Labs

You can ask Kyun Labs to delete your Fit Arena account and the data associated with it at any time. You can do it from inside the app or, if you no longer have the app installed, by email. You do not need to be signed in to use this page.

Option 1: Delete from inside the app

1. Open Fit Arena on your phone.
2. Go to Settings.
3. Tap Delete account.
4. Confirm the deletion when prompted.

Your account is removed right away and you are signed out. The remaining data is erased from our systems within the time frames described below.

Option 2: Request deletion by email

If you uninstalled the app, lost access to your device, or prefer not to use the in-app option, send an email to contact@kyunlabs.com with:

• Subject: “Fit Arena - Account deletion request”
• The email address of your Google or Apple account linked to Fit Arena, if you signed in with one. Sending the request from that same address helps us verify that you own the account.
• Your display name in the app, and, if you know it, your referral code (shown in the app).
• The platform you use (Android or iOS).
• A short statement that you want your Fit Arena account and data deleted.

We may reply to confirm your identity before deleting anything. We will confirm by email once the deletion is complete, within 30 days of receiving a verified request.

Note about anonymous accounts: if you never linked a Google or Apple account, your progress is tied only to an anonymous ID on your device, and we may not be able to identify it from an email alone. In that case, please use the in-app option (Option 1) before uninstalling.

What data is deleted

When your account is deleted, the following data is permanently removed from our active databases (Firebase / Google Cloud) within 30 days:

• Your account and sign-in data (anonymous ID, and the linked Google or Apple account identifier, email address and display name).
• Your profile and onboarding answers (display name, age, gender, training experience and goals).
• All game progress: workout session history, rank, level, XP, lifetime statistics, personal records, achievements and campaign progress.
• Referral code and referral data.
• Survey answers and your device push notification token.

Camera images and video are never collected in the first place: push-up detection runs entirely on your device, so there is nothing to delete.

What data is kept, and for how long

• Backups: copies of deleted data may remain in encrypted backups for up to 90 days before being permanently purged. Backups are not used to restore deleted accounts.
• Purchase and subscription records: payments are processed by Google Play or the Apple App Store, not by Kyun Labs. Your purchase history and billing records are kept by Google or Apple according to their own policies, and we cannot delete them.
• Aggregated and anonymized statistics: totals that cannot identify you (for example, total push-ups completed across all players) may be kept indefinitely.
• Legal obligations: we may keep a record of your deletion request (and our correspondence about it) for as long as required to comply with applicable law, such as the LGPD, and to resolve disputes.

Important: your subscription is not cancelled automatically

Deleting your account does not cancel an active subscription. To stop future charges, cancel it in the Google Play Store (Payments & subscriptions > Subscriptions) or in your Apple ID settings (Subscriptions), preferably before deleting your account.

Contact

Questions about deleting your data? Email us at contact@kyunlabs.com. For more details on how we handle your data, see our Privacy Policy.